- Return Eligibility
We accept return post 5 days from date of delivery.
Approved refund under the refund policy will be credited with 5-7 business working days in the original payment method.
All the approved replacement and exchange will be completed within 15 business working days.
All of our items are handmade and Quilts are made from 10-15 years old recycled sari where small stain or slight odour is expected. Kindly consider these as part of their charm. Currently we are not accepting return of any of our handmade or vintage item.
Just in case you are not entirely delighted for any reason, kindly contact us and we will mutually resolve your problem to give you best buying experience while shopping with us.
We accept returns for most products within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and accompanied by the original packaging and tags.
2. Initiation of Returns
To initiate a return, please contact our customer support team at handmadefashionart@gmail.com with your order number and details about the item you wish to return. Our team will provide you with instructions on how to proceed.
3. Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that the returned items reach us safely.
4. Refunds
Once we receive and inspect the returned items, we will process the refund to the original payment method used for the purchase. Refunds may take 7-14 business days to appear in your account, depending on your payment provider.
5. Exchanges
If you wish to exchange an item for a different size or color , please contact our customer support team. Exchanges are subject to product availability.
6. Non-Returnable Items Certain items marked as non-returnable and non-refundable, are non-returnable and non-refundable
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within same day of receiving the product. We will arrange for a replacement or refund.
8. Return Address
Please contact our customer support team for the appropriate return address before sending back any items.
By making a purchase on our Website, you acknowledge that you have read, understood, and agreed to abide by this Shipping and Return Policy. If you do not agree with any part of this policy, please refrain from making a purchase.
For any questions or concerns regarding this Policy, please contact us at handmadefashionart@gmail.com